1. Shipping Area
We currently ship orders only within the United States. International shipping is not available.
2. Order Processing Time
Orders are typically processed within 1–3 business days after payment has been successfully verified.
Orders are not processed on weekends or public holidays.
3. Shipping Time
Estimated delivery time is approximately 3–7 business days after shipment, depending on the destination and carrier operations.
4. Shipping Carriers
Orders may be shipped using one of the following trusted U.S. carriers:
– USPS (United States Postal Service)
– UPS (United Parcel Service)
– FedEx
The shipping carrier will be selected based on the destination, package size, and operational requirements.
5. Shipping Confirmation
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.
6. Shipping Charges
Applicable shipping charges, if any, will be clearly displayed during checkout before payment is completed.
7. Delivery Responsibility
Customers are responsible for providing complete and accurate shipping information when placing an order.
We are not responsible for delivery delays or additional expenses resulting from:
– Incorrect or incomplete shipping addresses.
– Customer unavailability to receive the package.
– Carrier delays caused by weather, natural disasters, or other circumstances beyond our reasonable control.
8. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer service team as soon as possible. We will work with the shipping carrier to investigate the issue and assist with an appropriate resolution.
9. Returned Shipments
Packages returned due to an incorrect address provided by the customer, refusal of delivery, or failure to receive the package may require additional shipping charges before reshipment.
10. Contact Information
If you have any questions regarding shipping, please contact us.
Business Email
danielle@defferton.shop
support@defferton.shop
Phone
657-540-6741